Booked appointments show up while you work.
You're on a job, behind the counter, or off the clock. Inventiq is on the phone, on the chat, on the text - answering questions, asking the right follow-ups, and booking visits straight into your team's inbox. Every conversation ends with a clean summary so you know exactly what the customer needed without ever picking up. When a caller actually wants a real person, it transfers with the full conversation already in your team's hands.
- Phone, chat, and text - one assistant, every channel
- Most inquiries handled and booked without anyone on your team
- When a real person is needed, transfers with full context
Used by car dealerships, HVAC & plumbing companies, handymen, barbershops, salons, and local service businesses across the country.
Tuned for the way your industry actually books work.
Inventiq isn't a generic chatbot bolted onto your site. The questions it asks, the things it books, and the way it talks all match how your industry actually operates.
Car Dealerships
Inventory-aware chat & voice that quotes real cars, captures trade-ins, handles financing handoff, and books test drives. Pulls live from your dealership website so every answer is grounded in what's actually on the lot.
- Quotes real vehicles, never hallucinated
- Schedules test drives directly
- Captures trade-in details before the visit
Home & Field Services
HVAC, plumbing, electrical, handyman, lawn care, cleaning, pest control. Inventiq asks the right diagnostic questions, books the service call, and texts your tech the full intake - gas vs electric, when it started, what they tried.
- Diagnostic-aware intake by service type
- After-hours emergency routing
- Books visits, sends arrival window updates
Local Businesses
Barbershops, salons, dental offices, gyms, vet clinics - any small business that lives or dies by booked appointments. Inventiq handles intake, hours, pricing, and scheduling so the front desk doesn't have to.
- Books appointments around your hours
- Answers service, pricing, and FAQ questions the way you would
- Captures after-hours bookings while you're closed
Every channel, every hour, every lead.
No app for the customer to install. No new system for your team to learn. Inventiq drops into your existing site, phone number, and email, and starts working from day one.
On-site chat widget
A clean chat bubble on your website. Customers ask questions, the AI replies with answers grounded in your business profile - never guesses.
SMS conversations
Same conversation, over text. The customer leaves the site, the bot keeps talking - straight to their phone. Fully A2P 10DLC compliant.
AI phone calls
Inventiq answers your business phone with a natural voice, handles common questions, asks smart diagnostic follow-ups, and books visits - all without dropping into a robotic phone tree.
Books the visit, not a callback
For dealerships and appointment-based businesses, Inventiq locks in a specific time on the spot. For service calls where arrival windows depend on the day, it puts the customer on the schedule, sends your team everything they need to know about the customer and the job, and lets your team send the ETA. Either way, no one ever hears "we'll call you to schedule" - and no one ever waits until morning to find out where they stand.
Reminders & reschedules
Sends a reminder before every visit. If the customer needs to reschedule or cancel, they text or call the bot - it updates the booking and tells your team.
Emergency & after-hours routing
For true emergencies - burst pipes, no heat in winter, urgent calls - Inventiq escalates to your on-call tech with a full text summary of the issue.
Recovers quiet leads
If a customer goes silent mid-conversation, Inventiq sends a friendly nudge - bringing back leads that would otherwise vanish.
Every diagnostic detail captured
Gas or electric. When it started. What the customer already tried. Inventiq logs every answer the customer gave on the call and includes it in the dispatch, so your tech rolls up with the right parts on the truck.
Branded to your business
Your business name, logo, brand color across the widget and SMS - plus a custom name for your phone assistant. Customers feel like they're talking to you, not a generic chatbot.
Live on your business in a day.
No new platform to learn. No staff retraining. Inventiq plugs in around your existing workflow.
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1
We onboard your business
You send over your business info - name, hours, address, services, pricing, policies. Dealerships also send their inventory feed. We tune the AI to your industry, customize the widget with your logo and brand color, and assign a Twilio number for chat, SMS, and calls.
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2
You paste one line on your site
A single embed snippet adds the chat widget to every page. Customers see it, click it, and start chatting in seconds. We point your business number's voice and text webhooks at Inventiq - no phone system changes on your end.
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3
Customers reach out - the AI handles it
Chat, text, or call. The bot answers questions, asks the right diagnostic follow-ups, and books visits. If the customer asks for a real person, it transfers to your team with full context already in their inbox.
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4
You get the lead - and Inventiq keeps working
The moment a visit is booked, your team gets an SMS + email with the full intake. Inventiq then sends reminders, handles reschedules and cancellations, and re-engages anyone who goes quiet - so leads don't slip.
Why teams pick Inventiq over generic AI tools.
One bot, every channel
Chat, SMS, and phone all run on the same brain. A customer who started on your website and called later picks up right where they left off - no restart, no repeating themselves.
Grounded in your data
The AI only talks about what's actually true for your business - your services, your prices, your inventory. If it doesn't know, it says so and routes the question to your team instead of guessing.
Natural-sounding phone calls
Inventiq's voice assistant greets callers with a real human name, takes its time, reads back numbers and addresses for accuracy, and books like a real front-desk person - not a phone tree.
Compliant SMS by default
Built-in opt-in, opt-out, STOP/HELP handling, and consent logging - fully compliant with carrier A2P 10DLC rules.
Predictable monthly pricing
Flat monthly rate per location. No per-lead fees, no usage cliffs, no surprise bills.
Clean handoffs to your team
When a customer wants a real person, the transfer is instant - and the full conversation is already in your team's inbox the moment the phone rings.
Simple monthly pricing. Pick what fits.
Plus pass-through Twilio & carrier fees. No per-lead pricing. No long-term contracts. Cancel anytime.
Web chat + SMS only. For small businesses just getting started.
- On-site chat widget
- Two-way SMS conversations
- Appointment booking
- SMS + email lead alerts
- Branded with your logo & colors
- Full SMS carrier compliance
Chat + SMS + AI phone calls. For businesses that lose money every time the phone goes unanswered.
- Everything in Starter
- AI phone assistant (up to 250 calls/mo)
- Diagnostic-aware call intake
- After-hours routing
- Live transfer to your team with context
- Reminders & cold-lead follow-ups
Premium human-sounding voice. For brands where polish matters.
- Everything in Pro
- Premium AI voice (ElevenLabs)
- Unlimited calls
- Custom assistant persona & name
- Priority support
Common questions.
How long does setup take?
Same-day in most cases. Our SMS infrastructure is already verified with the carriers, so we don't re-register every business - we provision a number for you, connect it to your business info, and customize the widget. From signed-up to live is typically same business day.
Does the AI ever make stuff up about my business?
No. Inventiq only talks about what's actually in your business profile - your services, prices, hours, policies. Dealerships also get live inventory awareness, so the bot refuses to answer about cars that aren't on the lot.
Does the phone assistant sound like a robot?
The Pro plan uses Amazon's neural voice - pleasant and clear, but you can tell it's AI if you listen for it. The Premium plan upgrades to ElevenLabs voice, which most callers can't tell from a real person.
What happens if the AI can't answer a caller's question?
It doesn't hang up. Inventiq offers to take the caller's info and text your team a recap of what they need, or transfers to a real person if the caller asks. Either way, the team gets the conversation up to that point before they engage.
What happens to the conversation when the customer leaves the website?
If they've shared their phone number, the conversation continues over SMS - same context, no restart. We send appointment reminders the day before and follow up if they go quiet.
How are leads handed off to my team?
Every confirmed booking fires an SMS and email alert with the customer's name, phone, address, what they need, and every diagnostic detail they shared. Your team walks in already prepped.
Is this compliant with SMS carrier rules?
Yes. Our SMS infrastructure is registered with the carriers under our LLC, so your business inherits the compliance setup - opt-in language, STOP/HELP handling, consent logging - without registering separately.
How do I get started?
Request a demo using the form below. We'll walk through your business, your channels, and get you live within a few business days.
See Inventiq working on your business.
Reach out and we'll walk through a live demo and pricing for your industry.