Terms of Service

Effective: September 24, 2026

By providing your phone number and opting in to receive SMS messages from a business that uses Inventiq (operated by New Age Collections LLC, "we", "us", "our"), you agree to the following terms.

1. SMS program description

We send SMS messages on behalf of the participating business in response to your inquiries about its products, services, pricing, and appointment scheduling. Messages are one-to-one and initiated by your conversation with us. We do not send marketing broadcasts or unsolicited messages.

2. Opt-in

You opt in to SMS messages by checking the consent checkbox and submitting your first name and phone number through the chat widget on the business's website, or by providing your number during a phone call with the business's assistant. By doing so, you confirm that you have read and agree to these Terms and our Privacy Policy.

3. Message frequency

Message frequency varies based on your conversation. Most customers receive between 1 and 15 messages per inquiry.

4. Message and data rates

Standard message and data rates from your wireless carrier may apply. We do not charge for messages, but your carrier might.

5. How to stop

You can opt out of SMS messages at any time by replying STOP to any message you receive. After you reply STOP, you will receive one confirmation message and no further messages from us, unless you opt in again by replying START.

6. How to get help

For help, reply HELP to any message you receive, or contact us at (317) 999-7907 or newagecollections.contact@gmail.com.

7. Eligible carriers

Service is available on most major U.S. wireless carriers. Carriers are not liable for delayed or undelivered messages.

8. Acceptable use

You agree not to use the service for unlawful purposes, to harass any individual, or to interfere with the operation of the service. We may suspend or terminate access to the service at any time for violations of these Terms.

9. Disclaimers

The service is provided "as is" without warranties of any kind. Information shared via SMS or by phone - including availability, pricing, and appointment times - is intended as a convenience and may not reflect real-time changes. Final terms, availability, and pricing are confirmed directly with the business.

10. Limitation of liability

To the maximum extent permitted by law, neither Inventiq nor any participating business shall be liable for indirect, incidental, consequential, or special damages arising out of or in connection with your use of the service.

11. Changes to these terms

We may update these Terms at any time. Updated Terms will be posted at this URL. Continued use of the SMS service after changes means you accept the updated Terms.

12. Contact

For questions about these Terms, contact Inventiq at newagecollections.contact@gmail.com or by phone at (317) 999-7907.

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Terms for business subscribers

Sections 1 through 12 above govern the messaging program as it applies to consumers who text with a business using Inventiq. The sections below apply only to businesses that subscribe to the Inventiq service.

13. Subscription and billing

Inventiq is provided to businesses on a flat monthly subscription per business location: $300 per month for full coverage (daytime overflow and after-hours answering) or $150 per month for after-hours answering only, plus a one-time setup fee of $100. Subscriptions are billed monthly in advance and renew automatically until cancelled.

Under normal use there are no per-call, per-minute, per-message, or per-lead charges. Charges levied directly by your own wireless or telephone carrier, if any, remain your responsibility.

You may cancel at any time, effective at the end of your current billing period. There is no long-term contract and no early termination fee. Fees already paid are not refundable, and the setup fee is not refundable once setup has been performed.

14. Fair use of unlimited plans

Where the service is described as including unlimited calls, messages, or conversations, "unlimited" means unlimited in the ordinary course of your business, for a single business location covered by your subscription. There is no published call cap, and the overwhelming majority of businesses will never encounter any limit.

This policy exists only to address a small number of uses that fall outside ordinary business operation. Examples include, but are not limited to:

• Automated, programmatic, or bulk dialing, or use of the service as an outbound call centre;
• Sustained usage that is many multiples of what comparable businesses in your industry generate;
• Sharing, reselling, or routing traffic from additional locations, businesses, or third parties not covered by your subscription;
• Use that materially degrades service quality for other customers, or that is unlawful or violates Section 8.

If your usage falls outside ordinary business use as described above, we will contact you first and work with you in good faith on a plan that fits your volume. We may apply reasonable limits, adjust pricing, or suspend or terminate the subscription only after giving you written notice and a reasonable opportunity to bring usage back in line or to cancel. We will not apply retroactive charges for usage incurred before we notify you.

15. Service availability

We aim to keep the service continuously available but do not guarantee uninterrupted operation. The service depends on third-party telephone, messaging, and network providers, and may be affected by outages, maintenance, or changes outside our control. Section 9 and Section 10 apply to business subscribers as well.

16. Changes to subscriber terms

We may update Sections 13 through 16 at any time. If a change materially affects your pricing or your subscription, we will give you notice before it takes effect, and you may cancel before the change applies.